4) What is the debt recovery process?
- First, contact the customer and respectfully remind them that their payment is due.
- Contact the customer and give them a reminder about the overdue payment
- Send the customer a final notice, if they fail to make the payment per the terms of the agreement.
- If you still do not receive a response from the customer after sending the final notice, attempt to make direct contact with the customer and respectfully ask for the payment again.
- If all the above fails, serve the customer with a formal letter of demand for payment. Keep in mind that this may ruin your relationship with the customer. However, this may be a necessary step in the debt recovery process.
Marcadis Law Firm PA
5104 South Westshore Blvd.,
Tampa, Florida.
Phone: (813) 288-1881