3.) What are things to avoid as bill collectors when communicating with a consumer about a past due account?
These are the things to avoid as bill collectors.
- Use offensive, threatening, and abusive language.
- Repeatedly call consumers as a way to harass them.
- Call before 8 am or after 9 pm.
- Intentionally provide the debtor with inaccurate debt amounts.
- Contacting a debtor at their office or at their place of employment even when they’ve been asked not to call.
- Sharing consumer debt information to third parties.
- Falsely impersonating or claiming to be a law enforcement official or credit bureau representative.
- Threatening to sue a consumer and/or seize property with no actual intent to do so.
Marcadis Law Firm PA
5104 South Westshore Blvd.,
Tampa, Florida.
Phone: (813) 288-1881